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Shipping & Returns

UK SHIPPING

£3.95 - UK Standard (2-3 Working Days) - Free with orders £80+
£6.50 - UK Royal Mail 1st Class Signed For (1 Working Day)
We use Royal Mail for all our deliveries All orders are dispatched on the order date, or one day later All of our deliveries include a tracking number, contact us if you have not received one from us

RETURNS

All products ordered are check by a member of our team before shipping to make sure the item is correct & in 100% top condition. However if you find the there has been a mistake with your order, then let us know and will work to rectify it ASAP. We are happy to accept returns to an exchange or refund unto 14 days after you receive your item as long as the item is in the same condition as you received it and has all tags & tickets attached. With the exception of faulty items or order errors on our part, the customer will be responsible for all shipping fees when returning the product to us. Reduced items or sale items are exempt from normal returns procedure. All sale items are final and no returns, refunds or exchanges will be accepted. This does not affect your statutory rights.

Returns Address:

CARTOCON
129 Nethergate
Dundee
dd1 4dp

 

Please contact info@cartocon.co.uk for any more information