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Shipping & Returns

UK SHIPPING

£5.95 - DPD next Working Day (Orders before 12pm are dispatched same-day.
FREE - DPD next Working Day on orders £175+
We ship all orders with DPD. You will receive a tracking number by email or SMS once your order has been dispatched.

RETURNS

All products ordered are check by a member of our team before shipping to make sure the item is correct & in 100% top condition. However if you find the there has been a mistake with your order, then let us know and will work to rectify it ASAP. We are happy to accept returns to an exchange or refund unto 14 days after you receive your item as long as the item is in the same condition as you received it and has all tags & tickets attached. With the exception of faulty items or order errors on our part, the customer will be responsible for all shipping fees when returning the product to us. Reduced items or sale items are exempt from normal returns procedure. All sale items are final and no returns, refunds or exchanges will be accepted. This does not affect your statutory rights.

Returns Address:

CARTOCON
129 Nethergate
Dundee
dd1 4dp

 

Please contact info@cartocon.co.uk for any more information